How to Connect NFC Reader in CrowdPass App

Learn how to connect an NFC reader in the CrowdPass app, to check attendees into your event.

First, make sure the Raspberry Pi and NFC reader are plugged in

Step 1. Open the CrowdPass app

or Download the CrowdPass app here 

Step 2. Log into your CrowdPass account 

Step 3. Open your event 

Step 4. In the Dashboard tab, click the three dots on the top right corner IMG_0005 2

Step 5. Click 'Connect NFC Reader' (2nd to the bottom) 

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Step 6. Look at the ID on the Raspberry Pi (pink and white box) we sent youPi ID Number

Step 7. Match the ID number on the Raspberry Pi to the number on the list 

Tip: Look at the last 4 digits to easily find their match 

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Step 8. Click Connect.

  • The device connected will show a red Disconnect button like the photo above
  • Once the device is connected, you can leave this page by swiping from the left side to the right. 

Step 9. Test that the NFC reader is connected.

  • Go to 'Areas' in the bottom right and click 'Scan' 
  • Tap the NFC wearable to the NFC reader. The number in the blue center circle should match the Raspberry Pi number. 
  • If you see a green or red screen, the NFC reader is connected successfully. 

Troubleshooting Tips: 

  1. If you close out of the app, you must disconnect and reconnect the NFC reader (steps 3-9) 
  2. The reader and Pi must be plugged in for ~5 minutes before they come online. 
  3.  Disconnect and reconnect the Raspberry Pi 

Have a great event! Contact support@crowdpass.co with questions.